Privacy Policy

Last Updated: [Date 01/05/2026]

This Privacy Policy describes how Craftsview (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from craftsviewexport.com (the “Site”) or otherwise use our services (collectively, the “Services”).

By accessing or using our Services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Services.


1. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or operational needs. Any updates will be posted on this page with a revised “Last Updated” date.


2. Information We Collect

We collect personal information in several ways depending on your interaction with us.

a. Information You Provide Directly

  • Name, address, phone number, email address

  • Billing and shipping details

  • Payment confirmation details

  • Account credentials (username, password, security questions)

  • Shopping activity (cart, Wishlist, viewed products)

  • Customer support communications

b. Automatically Collected Information

We collect usage data through cookies and similar technologies, including:

  • IP address

  • Device and browser information

  • Pages visited and interaction behaviour

c. Information from Third Parties

We may receive information from:

  • Service providers supporting our operations (e.g., website platforms)

  • Payment processors handling transactions

  • Marketing and analytics partners


3. How We Use Your Information

We use your personal information to:

a. Provide Services

  • Process and fulfil orders

  • Manage accounts

  • Handle returns and exchanges

  • Send transactional notifications

b. Marketing and Advertising

  • Send promotional communications

  • Personalize content and advertisements

c. Security and Fraud Prevention

  • Detect and prevent fraudulent or illegal activity

d. Customer Support

  • Respond to inquiries

  • Improve user experience


4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Improve website functionality

  • Analyse user behaviour

  • Personalize your experience

You can manage cookie preferences through your browser settings. Disabling cookies may affect site functionality.


5. Sharing of Personal Information

We may share your information with:

  • Service providers (payment processing, shipping, analytics)

  • Marketing and advertising partners

  • Affiliates within our business group

  • Legal authorities when required

We do not use sensitive personal data to infer characteristics about you.


6. User-Generated Content

If you post reviews or content publicly on our Site, it may be visible to others. We are not responsible for how others use this information.


7. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before providing any information.


8. Children’s Privacy

Our Services are not intended for individuals under 16 years of age. We do not knowingly collect personal information from children.


9. Data Security and Retention

We implement reasonable security measures to protect your data. However, no system is completely secure.

We retain personal information only as long as necessary to:

  • Provide services

  • Comply with legal obligations

  • Resolve disputes


10. Your Rights

Depending on your location, you may have rights including:

  • Access your personal data

  • Request correction or deletion

  • Request data portability

  • Restrict or object to processing

  • Withdraw consent

  • Opt out of marketing communications

To exercise your rights, contact us using the details below.


11. International Data Transfers

Your information may be processed outside your country, including in the United States. We use appropriate safeguards for international data transfers where required.


12. Complaints

If you have concerns about how your data is handled, please contact us. You may also have the right to lodge a complaint with your local data protection authority.


13. Contact Us

If you have questions or wish to exercise your rights, please contact us:

Phone: 9903146316
Email: craftsviewexports@gmail.com
Address: 32, S-Block, Pandav Nagar
Delhi – 110092 India