Privacy Policy
Last Updated: [Date 01/05/2026]
This Privacy Policy describes how Craftsview (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from craftsviewexport.com (the “Site”) or otherwise use our services (collectively, the “Services”).
By accessing or using our Services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Services.
1. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or operational needs. Any updates will be posted on this page with a revised “Last Updated” date.
2. Information We Collect
We collect personal information in several ways depending on your interaction with us.
a. Information You Provide Directly
Name, address, phone number, email address
Billing and shipping details
Payment confirmation details
Account credentials (username, password, security questions)
Shopping activity (cart, Wishlist, viewed products)
Customer support communications
b. Automatically Collected Information
We collect usage data through cookies and similar technologies, including:
IP address
Device and browser information
Pages visited and interaction behaviour
c. Information from Third Parties
We may receive information from:
Service providers supporting our operations (e.g., website platforms)
Payment processors handling transactions
Marketing and analytics partners
3. How We Use Your Information
We use your personal information to:
a. Provide Services
Process and fulfil orders
Manage accounts
Handle returns and exchanges
Send transactional notifications
b. Marketing and Advertising
Send promotional communications
Personalize content and advertisements
c. Security and Fraud Prevention
Detect and prevent fraudulent or illegal activity
d. Customer Support
Respond to inquiries
Improve user experience
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
Improve website functionality
Analyse user behaviour
Personalize your experience
You can manage cookie preferences through your browser settings. Disabling cookies may affect site functionality.
5. Sharing of Personal Information
We may share your information with:
Service providers (payment processing, shipping, analytics)
Marketing and advertising partners
Affiliates within our business group
Legal authorities when required
We do not use sensitive personal data to infer characteristics about you.
6. User-Generated Content
If you post reviews or content publicly on our Site, it may be visible to others. We are not responsible for how others use this information.
7. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before providing any information.
8. Children’s Privacy
Our Services are not intended for individuals under 16 years of age. We do not knowingly collect personal information from children.
9. Data Security and Retention
We implement reasonable security measures to protect your data. However, no system is completely secure.
We retain personal information only as long as necessary to:
Provide services
Comply with legal obligations
Resolve disputes
10. Your Rights
Depending on your location, you may have rights including:
Access your personal data
Request correction or deletion
Request data portability
Restrict or object to processing
Withdraw consent
Opt out of marketing communications
To exercise your rights, contact us using the details below.
11. International Data Transfers
Your information may be processed outside your country, including in the United States. We use appropriate safeguards for international data transfers where required.
12. Complaints
If you have concerns about how your data is handled, please contact us. You may also have the right to lodge a complaint with your local data protection authority.
13. Contact Us
If you have questions or wish to exercise your rights, please contact us:
Phone: 9903146316
Email: craftsviewexports@gmail.com
Address: 32, S-Block, Pandav Nagar
Delhi – 110092 India